In this article, the author discusses the pressure retail workers face to get customers to sign up for credit cards. The author shares a reader’s question about a co-worker who is very aggressive in pushing credit card applications, especially with non-English native speakers. The author advises the reader to ask their manager about expectations for getting customers to sign up for credit cards. The author also suggests being transparent and clear with customers about the features and terms of the credit card. The author emphasizes that while some customers may take advantage of the benefits of store credit cards, others may not fully understand the financial impact. The author reminds the reader to consider their own comfort level with assertive sales tactics and to communicate their concerns with their manager.
My co-workers are fierce, but I prefer a gentler touch.
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